Delivery and returns
Adopting an eco-responsible approach, luxury house PINEL et PINEL has limited stock. Some items are made to order which can lead to a delivery time of between 1 and two weeks.
France
- Chronopost delivery
- Free delivery
- Free Click&Collect in Paris
- Free returns and exchanges *
Europe (EEC)
- Chronopost or UPS delivery 24h-48h
- Free delivery
- Free returns and exchanges *
International
- UPS delivery (48h-72h)
- Price : 20€ - Free delivery from 950€
- Free returns and exchanges *
French Over-Seas
- Chronopost delivery (48h-72h)
- Price : 20€ - Free delivery from 950€
- Free returns and exchanges *
* You have 14 days to return an item from the date you received your package, on request from your online account.
Refunds
- Refunds are made on the same day we receive the returned goods.
- Refunds are made automatically to your bank account (allow 2 to 3 days).
- PINEL et PINEL reserves the right to refuse a return if the returned product is defective.