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Delivery And Returns

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Delivery and returns

Adopting an eco-responsible approach, luxury house PINEL et PINEL has limited stock. Some items are made to order which can lead to a delivery time of between 1 and two weeks.

France

  • Chronopost delivery (24h)
  • Free delivery
  • Free Click&Collect
  • * Free returns and exchanges

Europe

  • Chronopost delivery (24h-48h)
  • Price : 15€ - Free delivery from 450€
  • * Free returns and exchanges

International

  • Chronopost delivery (48h-72h)
  • Price : 30€ - Free delivery from 950€
  • * Free returns and exchanges

Over-Seas

  • Chronopost delivery (48h-72h)
  • Price : 35€ - Free delivery from 950€
  • * Free returns and exchanges

> Choose your delivery country

* You have 14 days to return an item from the date you received your package, on request from your online account.

Refunds

  • Refunds are made on the same day we receive the returned goods.
  • Refunds are made automatically to your bank account (allow 2 to 3 days).
  • PINEL et PINEL reserves the right to refuse a return if the returned product is defective.

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